What you can expect from Easy Care

1. Immediate Response – the Easy Care emergency line is always answered by a live customer service representative who will dispatch a technician to the site within 1 hour.
2. Customer Point of Contact - We are the primary point of contact for you and your customers throughout the project, ensuring that all stakeholders are informed and serviced.
3. Accurate Reporting – We provide you with project status updates every 48 hours so you are completely aware of everything happening at your property.
4. Staying until the job is 100% Complete – Our work is not complete until you and your customers are completely satisfied.  That means addressing every detail in a timely fashion, no matter how small, until the job is completely finished.

What it means to you

• You won’t get calls from tenants/homeowners wondering what is going on at their home
• You won’t get calls from subtrades wanting you to meet them onsite
• You will have all the details of your project at your fingertips whenever and wherever you need them
• You will have a dedicated project manager to address any questions or concerns you might have
• You will be confident that your property will be restored as quickly and cost-effectively as possible